Visiting Angels Veterans Pursuing Well Being

For Veterans seeking care through the Department of Veterans Affairs (VA), here are some tips to help navigate the process:

1. Understanding your eligibility and benefits Check your eligibility: Determine if you qualify for VA healthcare based on your service and discharge status. You may be eligible if you served in the active military, naval, or air service and were discharged under conditions other than a dishonorable discharge. Minimum duty requirements may apply, but there are exceptions. Know your benefits: Familiarize yourself with the health care services available, including medical, dental, mental health, and prescription drug services. Explore enhanced eligibility: You may qualify for enhanced eligibility status if you meet the minimum active-duty service and discharge requirements and at least one of these descriptions is true for you. Enhanced eligibility means that you will be placed in a higher priority group. This makes you more likely to get benefits. Example: Combat Veterans, those with service- connected disabilities, former POWs, and others may have enhanced eligibility that can lead to being placed in higher priority groups for care.

2. Applying for care Gather necessary documents: Have your Social Security number, military discharge papers (DD214 or other separation documents), and information on any other health insurance you may have ready. If you cannot locate your documents, you can request a copy of all of your military records through the National Archive (See link on page 6). Choose an application method: You can apply online, by phone, by mail, or in person at a VA medical center or clinic. Consider seeking assistance: Contact the VA, visit a VA facility for personalized guidance or contact a Veterans Service Officer (VSO). VSOs are VA trained professionals who can help you navigate the VA system, gather documentation, file your application, and even assist with getting disability ratings increased. You can find VSOs through veterans’ organizations like the VFW, American Legion, or state Veterans Affairs Departments.

3. Accessing care and resources Schedule your first appointment: Contact your local VA medical center to schedule an appointment with a primary care provider after you’ve been approved for VA healthcare. Utilize online tools: The My HealtheVet portal allows you to manage appointments, refill prescriptions, view medical records, and communicate securely with your healthcare team. Inquire about community care: If VA cannot provide timely care, you may be able to receive care from a community provider through the VA Community Care Program. Work with your VA care team to understand the process for referrals and authorizations.

Explore specialized programs: The U.S. Department of Veterans Affairs (VA) provides a variety of specialized programs to cater to the unique needs and challenges faced by Veterans. These programs address a wide range of issues, including mental health, homelessness, caregiving, women-specific needs, and employment support. Take advantage of technology: Telehealth services are available for mental health care, primary care, and certain specialty services, which can be particularly helpful for veterans in rural areas or those with travel limitations. For telehealth technology assistance, contact the Office of Connected Care Help Desk (OCCHD). Call 866-651-3180, open 24 hours a day, 7 days a week.

4 Visiting Angels Veterans Pursuing Well Being and Prioritizing Their Health

Visiting Angels Veterans Pursuing Well Being and Prioritizing Their Health 5

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